The Taker Client, Matcher Client, and Giver Client
In “Give and Take: A Revolutionary Approach to Success,” Adam Grant talks about three types of people, the taker, matcher, and giver.
The taker is someone who takes and doesn’t give back. They are always looking to get ahead and don’t always think about others.
Matchers are people who try to match what other people give them. They are usually good at balancing themselves and don’t get too caught up in taking or giving.
Givers are people who always give without expecting anything in return. They are usually delighted and feel fulfilled when they give.
In freelancing, client types can also be categorized into takers, matchers, and givers.
Takers are looking for the cheapest possible solution and are not as concerned with quality. Matchers look for a good balance between price and quality, while givers always look for the best quality possible.
However, sometimes it isn’t as simple as that.
Most of the time, depending on the stages of the project, clients can be a mix of all three types.
For example, a client may start out as a giver, looking for the best quality possible and not mind paying a higher price.
But as the project continues, they may become more of a taker, looking to add more requirements to the project while not wanting to pay more.
Or, a client may start as a taker, looking for the cheapest possible solution. But as the project goes on and they see the value you’re providing, they may become more of a giver, wanting to give you more work and willing to pay more for it.
The key is to identify which type of client you’re dealing with at any given time and adjust your approach accordingly.
When dealing with a taker, you must be more firm and assertive to get what you want.
When dealing with a matcher, you need to be more flexible and open to negotiation.
And if you’re dealing with a giver, you need to be more grateful and appreciative.
No matter what type of client you’re dealing with, always remember to be professional and to put your best foot forward.
Thanks for reading The Blog of Nathan Onn! Subscribe for free to receive new posts and support my work.